Medical Secretary - Hospice (Clinical Team)

Halifax Health - Hospice is seeking a Medical Secretary.

The Hospice Medical Secretary performs departmental tasks to support the Patient Care Coordinator (PCC) and clinical interdisciplinary group (IDG) members. Responsibilities include clerical/secretarial responsibilities, answering organizational and team phone lines and various tasks to ensure high quality patient care.

• High School Diploma or GED equivalent required.
• Previous secretarial experience in a health care setting preferred. 
• Skills in oral & written communication required.
• Must have excellent interpersonal and customer service skills
• Ability to work well with patients, families, colleagues of varied disciplines, physicians and ancillary department personnel.
• Excellent typing skills & experience working with multiple software programs Microsoft Word & Excel etc.
• Excellent time management and organizational skills.

• General clerical duties; including making copies, coordinating mailings, typing correspondence, minutes and other documents.

• Answering large volume of calls for organization and team maintaining excellent customer service.

• Communicates, obtains pertinent information, maintaining the dignity, confidentiality and cultural sensitivity of all individuals of varying socio-economic groups.

• Maintains, updates and orders forms and medical supplies as needed.

• Data entry and collection, creating reports and gathering other needed information for Patient Care Coordinator (PCC), IDG meetings, etc.

• High standard of customer service and phone etiquette, providing thorough hand off to appropriate team members to assist and support patients, families and community. 

• Provides support to PCC, IDG and other departments and teams in the organization.

• Maintain working order of all company office equipment.

• Ensuring appropriate supervisory personnel are made aware of items of concern/problems quickly.

• Maintains the cleanliness and organization of assigned work environment.

   

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.