Business Analyst I - IT

Halifax Health is seeking a Business Analyst I for the IT Department.

The Business Analyst I provides consultation and assistance to users of health information systems to include: analyzing user requirements, planning and designing user system interfaces, testing applications, training users, writing user documentation and resolving user problems.

• Bachelor's degree in a computer-related, business or health-related field, or equivalent technical training required.
• Requires two years of computer-related or technical experience sufficient to gain exposure to user, technical and operational needs for on-line healthcare computer systems. 
• An equivalent combination of relevant education and/or experience may be acceptable.
• Requires skills in the following areas:   
• Customer Service
• PCS
• Windows
• Client/Server Operating System
• Analyzing trends
• User tech support/training
• Word processing software
• Database management software
• Spreadsheet software
• Preferred Experience
• Crystal Reports

• Function as interface between health information systems, and coordinate application modifications that apply to multiple systems.
• Analyze user computing needs and define functional specifications for software design and modifications.
• This activity includes: 
• Interviewing users
• Observing current user environment
• Evaluating existing systems and applications
• Determining data input and output specifications an defining and documenting functional requirements for software design. 
• Write test plans and coordinate user and internal testing; resolve and re-test identified errors and problems. 
• Develop the implementation and installation plans for upgrading systems and or replacement of servers. 
• Plan and teach user training sessions; make oral and written presentations to project teams and management. 
• Write and update user documentation. 
• Act as an integral member of the HCHS IT Disaster Recovery Team, following documented HCHS disaster recovery plans and procedures.
• Promote and adhere to departmental and organizational information security policies, standards, and procedures.
• Participates in rotation of server patching and Application Services On-Call.  
• Perform other related duties incidental to the work described herein

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.