FPC Practice Administrator

Job Locations US-FL-Daytona Beach
Department
201 - Center for Family & Sports Medicine (FPC)
Position Status
Full-Time
Shift
Days/1st
Requisition Number
2024-15958

Overview

Halifax Health is seeking a Practice Administrator for the 201 - Family Practice Center.

Summary

The Practice Administrator, in conjunction with the Director of Medical Education (DME) and the Medical Director (MD), develops the long range goals and objectives of the practice and the implementation plans necessary to achieve those goals and objectives. The Administrator directs the full range of administrative and fiscal activities for the practice, including but not limited to: 1) front office operations (scheduling, registration, management of referrals, medical records, answering service, billing, 2) laboratory 3) business support services, i.e., ordering supplies and medications, medical equipment purchasing and maintenance, inventory, facility maintenance, and quality assurance 4). The Administrator acts as liaison with community and professional organizations to keep abreast of trends and directions in healthcare and utilizes this information to incorporate new concepts into the practice activity of the department.

 

The Administrator is responsible for managing and implementing plans for computer applications and information systems to meet the ever changing needs of meaningful use, other payers and the practice. This includes various applications such as billing, word processing, financial reporting, and medical records. The Practice Administrator acts as a liaison with Halifax Health Information Systems departments.

Job Qualifications

  • Bachelor’s Degree in Healthcare or related field
  • Working knowledge of an academic physician practice
  • Proficiency in the use of Windows based PC system and a range of software (Microsoft Outlook, Word, Excel, Access and PowerPoint);
  • Working knowledge of insurance industry practices including managed care;
  • Ability to plan, organize and lead a large team of employees in a physician practice;
  • Working knowledge of HIPPA;
  • Ability to communicate effectively, both orally and in writing;
  • Ability to exercise good judgment and decision making within the scope of authority of the position;
  • Ability to prioritize tasks and deadlines;
  • Able to resolve simple and/or complex analytical problems;
  • Ability to effectively facilitate and coordinate the work of a workgroup;
  • Working knowledge of EMRs;
  • Working knowledge of HEDIS reporting; and
  • Working knowledge of Medicare and STAR ratings

Job Duties and Responsibilities

  • Supervise clinical and business office staff;
  • Generate, interpret, and utilize business reports to improve the function and productivity of the practice;
  • Interact with patients and insurance company carriers to resolve difficult situations, i.e. past due accounts, denials, billing questions, while maintaining a professional positive interaction;
  • Resolve patient complaints and process patient discharges;
  • Interview, hire, and oversee training of all new employees;
  • Provide evaluations of practice staff, i.e. praise, promote, and discipline as necessary;
  • Develop practice schedules which include staff, faculty, and resident schedules;
  • Maintains staff personnel records and tracks time and attendance;
  • Fosters team work and open communication amongst practice staff, faculty, and residents;
  • Conducts monthly staff meetings;
  • Motivates staff to develop department goals, while assisting staff members with professional development;
  • Updates and maintains ambulatory EMR;
  • Liaison between the practice and PBFS;
  • Assist in the reassignment of faculty or resident patient panels as required;
  • Ensure new resident patient assignment requirements are met;
  • Oversees the physical environment of the practice, monitoring cleanliness, maintenance, security, and compliance with Joint Commission Standards.
  • Complete capital requests as needed;
  • Develop operating budgets under the direction of the DME;
  • Oversee medical record chart audits;
  • Signs off on all employee timecards in Kronos;
  • Administrative lead for PCMH activities;
  • Lead ACGME and CLER activities as directed by the DME and MD; and
  • Administrative lead for all Quality Improvement activities of the clinic.

About Us

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.

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