Transfer Center Specialist

Halifax Health is seeking a Transfer Center Specialist. 

This individual is responsible for transfer coordination in accordance with state and federal guidelines, and processing Physician consultation requests.

• High School Diploma or GED equivalent required; Associate’s degree in healthcare related filed preferred.
• One experience in a hospital setting is preferred.
• Business office experience is preferred.
• Strong verbal/written communication skills and excellent customer service required.
• Ability to handle high levels of stress due to varying and unpredictable situations.
• Strong knowledge of medical terminology.
• Must have general computer and Microsoft Office knowledge and skills.

• Provides outstanding customer service.

• Demonstrate ability to perform multiple tasks simultaneously and independently, with minimal supervision.

• Recognize and react to changing priorities.

• Effectively communicate with physicians, peers, and nursing leadership.

• Handles physician consults.

• Computer skills must include the ability to input data, retrieve data, and prepare reports.

• Evaluate, coordinate, monitor, and document all activities associated with the transfer process.

• Coordinates communication between the referring physician and the accepting physician.

• Maintain working knowledge of current Trauma criteria and EMTALA guidelines.

• Notify House Nursing Supervisor immediately of transfer related concerns, and document in the occurrence reporting system.

• Appropriately prioritize placement of internal transfers, direct admissions, ED, and PACU patients.

• Provide patient data to physicians and Care Coordinator as requested.

• Coordinates activities to notify appropriate physician of consult within targeted timeframe.

• Performs accurate entry of physician consults in a timely manner.

• Utilization of Vocera, hands-free headsets, and call recording system per department guidelines/policies.

• Performs all other duties as assigned by immediate Supervisor or Manager.