Financial Services Representative

Halifax Health - Care at Home is seeking a Financial Services Representative.

The Financial Services Representative is responsible for reviewing incoming referrals from the hospital/outside referral sources and obtaining patient insurance information. This person will be responsible for verifying patient benefits for home health care services. They will be responsible for obtaining  initial authorization and maintaining ongoing authorization as needed. This individual will be cross trained to cover the intake/scheduler positions and will assist with incoming phone calls to the agency.

• High School Diploma or GED equivalent required.
• One to three years’ experience in health care or home health setting.
• Must be able to perform each essential duty satisfactorily. 

• Completes insurance/physician verification per regulations.
• Work with Patient Care Coordinator and Schedule to facilitate the start of the patients’ record.
• Verify patients’ home health care benefits with the appropriate carrier.
• Obtain insurance benefits from commercial payers  and authorizations as needed by payer and track due dates accordingly.  
• Work with medical records to obtain all necessary documentation for additional authorization requests.
• Participate in the afterhours on-call rotation.
• Other duties as assigned.

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.