Continuing Care Liaison - Hospice

Halifax Health - Hospice is seeking a Continuing Care Liaison for the Access Team.

The Continuing Care Hospital Liaison promotes Halifax Health's health services (home health, hospice, rehab and physician services) in the community through educational inservices and liaison with physicians’ offices, health care facililties and community groups. Provides education regarding continium of care services (i.e. hospice, home health).  

• Bachelor's degree (or higher) in related field or equivalent years of experience
• Knowledge of Hospice and Home Healthcare philosophy of care, Medicare conditions of participation, State of Florida regulations governing hospice and home healthcare, hospice and home healthcare operations and sales and marketing
• Healthcare experience, medical sales and marketing experience preferred
• Good written, verbal and public speaking skills
• Possession of valid Florida driver license and clear driving record

• Establish and maintain good working relationships with referral sources to include, but not be limited to: physician, hospital case manager, nursing home staff, assisted living facility staff and other allied healthcare professionals.
• Educate and be an ongoing resource of skilled care and end-of-life care and services offered by Halifax Health-Hospice and Halifax Care At Home to the medical and non-medical community.
• Educate and be an ongoing resource of Halifax Health system services.
• Develop plans of care for referral sources based upon referral practices and identify barriers to early referral. Develop and maintain good customer knowledge base.
• Act as liaison between referral sources and clinical operations of health system. Provide feedback to ensure optimal customer satisfaction and patient outcomes.

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.