Application Analyst III - IT

Halifax Health is seeking an Applications Analyst for the IT Department.

The Senior Business Analyst provides consultation and assistance to users of health information systems to include analyzing user requirements; designing and developing reports and presentations; troubleshooting and resolving report issues; training users; and, writing user documentation.

• Requires college training equivalent to a Master’s degree in a computer-related, business or health-related field, or equivalent technical training.

• Requires 5-7 years of experience in an operational or IT-related analyst role to gain exposure to user technical needs for on-line healthcare computer systems.

• An equivalent combination of relevant education and/or experience may be acceptable.

• Required skills in the following areas:

  —   Customer Service

  —   Project Management

  —   Microsoft Visual Studio

  —   Microsoft Word, Excel, and PowerPoint, Visio

  —   Microsoft Access and SQL Database

  —   eGate Interface HL7 programming skills

  —   Crystal Reports v9+

  —   Analytical skills

  —   Requirements gathering and documentation

• Desirable experience in the following areas:

  —   MEDITECH HCIS

  —   NPR – intermediate level

  —   Scripting Tool experience

  —   Boston Workstation

   

• Act as backup to the Manager of Support Services and provide leadership to the team as needed.  Facilitate team and projects with limited direction.
• Meet with customers to define and document specific programming requirements for each request received.  Develop programs/reports to meet the requirements.  Document development activities according to department standards.  This activity includes interviewing users, observing current user environment, evaluating existing systems and applications, determining data input and output specifications and defining and documenting functional requirements for software design.
• Troubleshoot and resolve issues related to programs/reports developed in-house.
• Gather, analyze and report department performance metrics.  Identify trends and opportunities for process improvement.
• Develop and support reports developed with Microsoft Visual Studio for project portfolio management.
• Support NPR reporting tool within MEDITECH Healthcare Information System.
• Develop reports utilizing ODBC development tools (e.g., Crystal Reports, MS Access Reporting).
• Plan and teach user training sessions, and make oral and written presentations to project teams and management.
• Represent the IT department in other departmental meetings or committees.
• Perform other related duties incidental to the work described herein.
• Promote and adhere to departmental and organizational information security policies, standards, and procedures.
• Rotation of on-call.

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.